Lettings, Sales And Commercial And Block Management Training

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With over 12 years training and consultancy experience, we are regularly assisting some of the leading sales, letting and commercial companies throughout England and Wales

Our courses cover the following subjects: –

  • An introduction to Letting (In house day course) This course will take those staff new to the lettings industry through the whole process from getting the correct permissions right up to the final check out. If you are running your own in house apprenticeship program this is a great starter course.
  • Advanced Letting (In house day course) Taking all your staff deeper into the heart of letting, giving an update on all changes or forthcoming changes in legislation & keeping you ahead of the competition. This course is a great refresher for existing staff as well as a lead on for those who have participated in the introduction course.
  • An introduction to Sales (In house day course) Finding a course that gives those new to the Sale of Residential Property a good overall insight into what is expected from the appraisal to exchange of contracts. We believe that this course gives confidence to new staff which in turn can generate new business.
  • Advanced Sales (in house day course) Advancing your staff knowledge in the Sale of Residential Property, giving an update on all changes or forthcoming changes in legislation & keeping you ahead of the game and the competition.
  • An Introduction to Block Management (In house day course) Have you ever been put in the position where your client has bought a flat along with the freehold made up of Residential, sold off on long leases. Your role of letting agent has now changed to running the communal areas and structure. This course gives you a good understanding of the whole process, from budget generation to Section 20 consultation. A good overview to get you started in freehold and leasehold Management.
  • An Introduction to Commercial Property (In house day Course) So, you know residential property, then why not look to expand the business further by moving into the commercial market, many investor landlords are moving into this type of investment. This course will take you from meeting the client to the signing of the lease.
  • Creating your own inventories in house (In house day course) With the banning of tenant’s fees, businesses must consider how to create revenue elsewhere by bringing work back in house. This course shows you how you can create both written and photographic inventories.
  • Propertymark / NfoPP Technical Award Training (In house 2 day course) Residential Lettings and Management Sale of Residential Property Commercial Property Agency Our courses have been written to assist those taking the Propertymark Technical Award exams in any of these three subjects, 2 units are covered in one day.
  • Propertymark / NfoPP Technical Award Revision (in house day course) We come back having trained your staff in 2 units and revise them on the same 2 units before they take their exams. Compliance checking (in house) Trading Standards consider letting agents as “part of the supply chain”, the Lyttons v Oxford TSO case is a great example of this and cost the agent £3,300 for not being compliant. Are your systems up to speed with current legislation? We will come to your office and go through your systems and paperwork. The time we spend in your offices depends on the size of the agency. Email advice line Sometimes you don’t always know the answer, but having someone you can email to ask the question is a great tool. You email us and we will respond in the same way.

Coming soon!

Secret shopper (customer care and satisfaction) Have you ever been at a dinner party and the conversation has turned to lettings and sales agent’s and how bad their knowledge and service has been? We are in a growing industry with new agencies springing up daily, which is why customer satisfaction is so important. Secret shopper lets you (the owner of the business) know what your staff are saying on the phone, and in the office. Don’t let your company be the one discussed at the dinner party, be the company everyone recommends.

If you are interested in any of the above courses you can contact us on:

01273 655552 enquiries@carrfield.co.uk

NB: Our courses have been written to assist those taking the Propertymark Technical Award exams in each given subject. All courses are written to follow Propertymark/Nfopp coursework material.

There are many more subjects that Carrfield can run courses on and we are always happy to discuss the range of training options available to clients. Please contact enquiries@carrfield.co.uk